Shoe store
Size and price, before the trip.
A wrong size wastes the drive. If you saved the shoe and the price, the attendant can say it. If the size is not in the notes, it takes a number and the size they need.
How one call can go
An illustration, not a customer and not a recording. A live line uses the notes that company saved.
Caller. Do you have this shoe in their size?
Attendant. Glad to help. It answers that from the notes the company saved. If the notes do not cover it, it takes a name, a callback number, and what they need so the shop can call them back.
What callers ask
- Do you have this shoe in their size?
- What does it cost?
- Are you open after work today?
What belongs in the notes
- How you want size questions handled.
- Brands you carry, if you want them named.
- Store hours and the fit policy, if you have one written down.
What it will not say
It does not promise a size is in the back room. You check the box.
The same line, open or closed
Ringvora answers every call while the line is on, unless you turn that off. Open or closed, it talks from the notes you saved. If that number called in the last 14 days, the next call says what you talked about last time. It does not invent details. If the caller needs a person, or the notes do not cover the question, a voice plan asks first, then rings up to three numbers you saved. You press 1. If nobody answers, it takes a name, a callback number, and what they need. You book the visit. Website chat uses the same notes and takes a message. It does not ring a phone, and it does not remember a visitor the next time they open the chat.
Chat is $29 a month and has no phone line. Starter is $59. Pro is $129. Unlimited is $299 for one company. A card is not charged at signup. Chat is charged when you start that plan. A voice plan is charged when the line goes live.
Pricing · After hours · The phone line · Answering service
Other work
Questions
Can it answer size questions?
Yes, when that size is in the notes. Otherwise the store calls them after someone looks.
Will it apply a coupon it was not given?
No. Only a discount you saved is said.