Phone
Starter, Pro, and Unlimited include a phone line. Chat does not. You can ask for a new local number or port a number you already use. The attendant follows the weekly hours, holidays, vacation, and days off you enter.
Give an area code for a new number, or the current number, the carrier, and the name authorized to port. The desk stores the request. A new number goes live only when you turn it on, and that is when the voice plan is charged. A port request does not buy a second number, and callers are not moved.
Each call the line handles is listed with the outcome and the words that were said. You can read it in the desk. A notice is posted there too. Nothing on that page is a sample call.
Add a number. Calls from that number do not get an answer from the attendant. Remove it when you want them back.
The desk keeps a notice when a call comes in, when you request a number, and when you write to Help. Unread notices are counted on the desk menu.